What do Goody and Sendoso do?
Goody is an all-in-one corporate gifting platform with a large, curated catalog of gifts and swag. Sales and marketing teams use it for prospecting and client gifts, while HR teams use it for employee moments like birthdays and onboarding. You can send a Gift of Choice where recipients pick their own gift within a budget, build a Custom Collection, or send one specific item. Gifts arrive by email, text, or link, and recipients enter their own address. The Starter plan is free, and new accounts get $20 toward their first gift.
Sendoso is a sending platform built for sales and marketing teams. It covers digital gift cards (which Sendoso calls eGifts), physical gifts from its marketplace and Amazon, warehoused swag, and direct mail. Sendoso acquired Alyce in 2024, Postal in 2025, and custom merch platform Merch.co in 2026, so some teams know its products by those names. Plans are sold on annual contracts, and Sendoso shares pricing on a sales call. Vendr's purchase data shows Sendoso contracts ranging from about $12,000 to $68,500 a year.
What are the differences between Goody and Sendoso?
Both platforms cover the gifting basics, like address-free sending and CRM integrations.
The biggest differences are cost, commitment, and who each platform is designed for. Sendoso suits large revenue teams running high-volume programs with stored inventory. Goody gets a team gifting in an afternoon with no annual contract necessary, and it scales from there.
Key differences include:
Pricing:
- Sendoso is built for large enterprises, with a price tag to match. Third-party estimates put entry-level platform fees around $15,000 to $25,000 per year, before any gifts are sent. Sendoso shares pricing on a sales call.
- Goody Starter is free. Goody Pro is $20 per user per month billed annually, or $25 month to month. Its most advanced plan, Goody Team, has custom pricing per company, but is often a fraction of the cost of a Sendoso plan.
Contracts: Goody's paid plans come with both monthly and annual billing options. Sendoso uses annual contracts.
Seats: Goody Team includes unlimited seats. Sendoso plans include 5 to 50 licenses depending on tier, with custom counts on Enterprise. For companies looking to roll out gifting to their sales organizations, seat fees can really add up!
Paying for gifts: Goody charges only when a recipient accepts their gift. Sendoso charges for eGifts when they're sent and keeps the money once the email is opened, even if the card is never redeemed.
Gift catalog:
One of the biggest differences is the gift collections that each platform offers.
- Goody’s selection, while broad enough for every price point and occasion, is deliberately curated. It features 650+ trendy brands like Levain Bakery, Flamingo Estate, or AWAY luggage. Goody also offers charitable donations, digital gift cards, and flexible gifts that recipients choose themselves.
- Sendoso’s collection tends to run towards more of your typical corporate gifting fare, with less emphasis on recognizable, premium brands. To provide breadth, they pair their own marketplace with Amazon and eGift cards.
Swag: Both platforms support branded merch, and can support warehousing and bespoke kits. One difference is Goody's on-demand swag, which has no minimums and is included on the free plan. Sendoso's swag program is built around warehoused inventory, with storage billed separately.
Integrations: Sendoso offers more direct sales and marketing integrations than Goody, including tools like Marketo, Chili Piper, and Outreach. Goody has been catching up, however, releasing integrations with Salesforce, HubSpot, Calendly, plus additional tools to connect gifting to your stack, such as Zapier, a gifting API, and a gifting MCP. Goody also connects to 200+ HRIS platforms to automate employee gifts.
How do Goody and Sendoso handle gift choice?
Both platforms let recipients choose, but the experience differs.
Goody: With Gift of Choice, you set the budget and recipients browse options with prices hidden. Custom Collections let you narrow the options and mix in branded swag. Paid plans add your logo and colors to notifications and collections, plus custom cards.
Sendoso: Recipient choice campaigns let recipients pick from a set of gifts you select. Multi-item campaigns allow an exchange for another marketplace gift of equal or lesser value. eGifts go out as gift card offers.
Can I send gifts without collecting home addresses?
Yes. On both platforms, recipients confirm or enter their own shipping details, so you don't have to chase addresses.
The difference is when you pay. Goody doesn't charge you until a recipient accepts. Sendoso charges for eGifts as soon as they're sent. It credits them back only if the email bounces or goes unopened before the offer expires (30 days by default, up to 90). Once a recipient opens the email, Sendoso keeps the funds, even if the gift card is never redeemed. For physical sends with address confirmation, Sendoso charges the estimated cost upfront and refunds it if the recipient never confirms.
What are the differences between gifts on Goody vs. Sendoso?
Goody: The catalog features 650+ curated brands covering every occasion, from coffee to tech to wellness. Products carry badges like woman-owned, small business, and sustainable, and dedicated collections make it easy to gift by values. Pro and Team plans add digital gift cards from hundreds of brands. Paid plans ship to 140+ countries.
Sendoso: Sendoso's On Demand Marketplace sits alongside Amazon products and eGifts like Visa, Amazon, and brand gift cards. That range helps when a rep wants a specific item fast, though the catalog leans on familiar staples over trend-forward brands, and you can't browse by brand values. International sending depends on your plan's fulfillment regions: one region on Core, two on Advanced, and all regions on Enterprise. Sendoso runs its own warehouse in Phoenix and uses partner warehouses in the UK, Ireland, and Australia.
Can I send branded swag on Goody and Sendoso?
Yes, both platforms support branded swag. The difference is how you get it.
Goody:
- The full print-on-demand swag catalog is included on the free plan, covering apparel, drinkware, tech, and more
- On-demand items have no minimums
- You can combine swag and gifts in one send
- Custom kits, bulk orders, and warehousing are available without a paid plan
- International swag to 140+ countries requires a paid plan
Sendoso:
- On-demand swag has no minimums, but it's a paid add-on below the Advanced plan
- Bulk swag is stored in Sendoso's US, UK, Ireland, or Australia warehouses, with storage fees billed separately (rates aren't published)
- Automated merch now runs through Merch.co, which Sendoso acquired in 2026
How much do Sendoso and Goody software plans cost?
There’s no question that Sendoso plans are dramatically more expensive, reflecting its enterprise-grade feature set and sales model. Sendoso shares pricing on a sales call and doesn't have a free plan. Third-party estimates put its platform fees at $15,000 to $25,000 a year for entry-level plans and $75,000 to $100,000+ for top tiers.
Goody:
- Starter (free): Unlimited users and gifts in the US, UK, and Canada, on-demand swag with no minimums, Collections, Gift of Choice, scheduling and tracking, the Chrome extension, the Goody MCP, and APIs. New accounts get $20 toward their first gift.
- Pro ($20/user/month billed annually, or $25 month to month): Adds gift cards from hundreds of brands, international gifts and swag to 140+ countries, digital branding, custom cards, Calendly and HubSpot meeting booking, Gmail sending, and advanced reporting.
- Team (custom pricing): Adds unlimited seats, budgets, Salesforce and HubSpot CRM, 200+ HRIS integrations, employee autogifting, Company Stores, Smart Links, Forms, SAML SSO, and priority support.
All paid plans are available month to month. See Goody pricing for the full breakdown.
Sendoso:
- Starter: 5 licenses, up to 100 sends per month, one platform integration, global gifts and eGifts, and digital support.
- Core: 10 licenses, unlimited sending, event sending, integrations, AI and automation, one fulfillment region, and four Campaign Studio projects per year.
- Advanced: 50 licenses, the full SmartSuite, AI agent Oso, two fulfillment regions, and unlimited Campaign Studio projects.
- Enterprise: Custom licenses, all fulfillment regions, enterprise governance and security, and priority support.
Sendoso's plans are sold on annual contracts. According to Vendr, which tracks software purchases, the median Sendoso buyer pays about $25,500 per year, and multi-year terms often unlock 10 to 20% discounts.
Can I set and assign budgets on Goody and Sendoso?
Yes. Both platforms let users set and assign recurring or one-time budgets to people at their company. That can mean giving your BDRs a recurring budget for prospecting gifts, or giving managers a discretionary budget for spot bonuses.
On Goody, budgeting requires a Team plan.
Do Goody and Sendoso integrate with CRM and HR systems?
Both connect to the major CRMs. Where each goes deep is different.
Sendoso's integration library of roughly 100 tools is built around the revenue stack, from CRMs like Salesforce and HubSpot to sales engagement and ABM tools like Outreach, Salesloft, and 6sense. If your team runs gifting inside sales sequences or ABM platforms, that depth matters.
Goody Team connects to Salesforce and HubSpot CRMs plus 200+ HRIS platforms, including Rippling, ADP, Gusto, and Workday. Goody Pro connects to Calendly and HubSpot Meetings, so you can require a booked meeting before a recipient unlocks their gift. On the HR side, Goody automates birthday, anniversary, and onboarding gifts straight from your HRIS.
Can HR teams use Goody and Sendoso too?
Sendoso supports employee gifting through tools like Enboarder, but its license caps and warehousing model are designed around revenue teams.
Goody covers both from one account. HR can automate birthdays and anniversaries while sales runs prospecting with Smart Links and lead capture Forms. The Team plan includes unlimited seats, so anyone who needs to send a gift can.
Do Sendoso and Goody have good reviews?
Both are well reviewed on G2.
Goody has a 4.8/5 rating across 250 reviews, with Fall 2026 badges including Leader, Best Estimated ROI, and Easiest to Do Business With. Sendoso has a 4.5/5 rating across 1,400+ reviews, one of the largest review bases in the category. Reviews from companies that match your size and use case will tell you more than the headline score.
Where does Goody win vs. Sendoso?
- Startup-friendly pricing: A free plan and Pro at $20/user/month, versus reported five-figure annual platform fees at Sendoso. Even Goody’s Team plan, while custom priced per company, is often dramatically less costly than Sendoso’s base-level plan.
- No annual lock-in: Month-to-month paid plans versus annual contracts.
- Pay only for accepted gifts: Goody charges when a gift is accepted. Sendoso keeps eGift funds once the email is opened, even if the card goes unredeemed.
- Unlimited seats: Goody Team includes as many seats as you need. Sendoso caps licenses by tier.
- Trendy, meaningful gifts: 650+ curated brands you can browse by values like small business, female founded, or sustainable.
- Swag without minimums: On-demand swag, custom kits, and warehousing without a paid plan.
- HR and GTM on one platform: 200+ HRIS integrations and employee autogifting alongside Salesforce and HubSpot.
Where does Sendoso win vs. Goody?
- Enterprise teams: Sendoso’s target customers are large enterprises with multi-year contracts.
- More sales and marketing integrations: While Goody covers some of the most popular integrations, Salesforce, HubSpot, and Zapier, Sendoso’s library is deeper. They have a deeper bench of sales engagement and ABM connections like Outreach, Salesloft, and 6sense.
- Global direct mail and stored inventory: Warehouses in the US, UK, Ireland, and Australia, plus the Postal acquisition, give Sendoso a bigger direct mail and inventory program.
FAQ
How much do Goody and Sendoso cost?
Goody has a free Starter plan. Goody Pro is $20 per user per month billed annually or $25 month to month, and Team is custom-priced. Sendoso shares pricing on a sales call. Vendr reports a median buyer spend of about $25,500 per year on annual contracts. Compare the total cost at your team size, including platform fees, gift spend, shipping, and storage.
Does Sendoso have a free plan?
No. All four Sendoso plans start with a sales conversation. Goody's Starter plan is free forever, with unlimited gifts in the US, UK, and Canada.
Is Sendoso the same as Alyce and Postal?
They're now part of the same company. Sendoso acquired Alyce in February 2024 and Postal in May 2025, and both operate as Sendoso products. In May 2026, Sendoso also acquired Merch.co, its automated merch partner.
Can I send branded swag on Goody and Sendoso?
Yes. Goody's full print-on-demand swag catalog is included on the free Starter plan, with no minimums on most items, and custom kits are available through Goody's swag team. On Sendoso, on-demand swag has no minimums but is a paid add-on below the Advanced plan, and warehoused swag carries separate storage fees.
Do Goody and Sendoso offer gift cards?
Yes. Sendoso offers eGifts on every plan but keeps the funds once a recipient opens the email, even if they never redeem it. Goody offers digital gift cards from hundreds of brands on its Pro and Team plans.
Can I send gifts from Claude or ChatGPT?
Yes. The Goody MCP lets you search for gifts and send them from Claude or ChatGPT, and it's included on the free plan. Sendoso also lists MCP connections for AI tools.
Bottom line
Both platforms help teams send memorable gifts without chasing addresses. Sendoso fits large revenue teams with the budget for an annual contract and a deep sales and marketing stack. Goody fits teams that want competitive month-to-month pricing and one platform for both GTM gifting and employee recognition.
For teams that prefer Goody's approach, sign up free with $20 toward your first gift or book a call.




