Harvey Nichols gift cards cannot currently be redeemed online as normal, due to a technical issue, and can only be used in store.
For gift cards that have already been distributed and need to be redeemed online, there is a workaround available:
Please place your order online as usual, using a credit or debit card for payment.
After placing your order, email customerservices@harveynichols.com with your order number.
If you have a physical gift card, please attach clear images of the front and back.
If you have a digital gift card, please attach a copy of it to the email.
In your email, kindly specify the amount of the gift card you’d like to redeem (if you don’t wish to use the full balance).
Once your order has been dispatched, Harvey Nichols will refund the applicable amount to your credit or debit card and manually redeem the gift card.
Harvey Nichols gift cards can be redeemed in all stores in the UK and the Republic of Ireland, our OXO Tower Restaurant, and Bar and Brasserie. Gift cards cannot be redeemed in our international stores. Gift cards can be used to pay for the whole or any part of an in-store purchase or online order. A gift card can be used in an unlimited number of transactions as the cardholder chooses until the balance is fully depleted or the card expires. Each time a purchase is made with a gift card, the transaction receipt will include an updated gift card balance. When redeeming a gift card online, the available balance will be displayed. If your gift card balance is not sufficient to cover the total value of items purchased, the remaining transaction value will need to be settled via any method of payment accepted by Harvey Nichols. Gift cards can be redeemed when placing a telephone/mail order over the telephone with any of our UK stores. Gift Cards can be redeemed in both Pound Sterling and Euros. When redeeming a gift card, points will not be earned through the Rewards by Harvey Nichols Loyalty Program.
Harvey Nichols gift cards cannot currently be redeemed online as normal, due to a technical issue, and can only be used in store.
For gift cards that have already been distributed and need to be redeemed online, there is a workaround available:
Please place your order online as usual, using a credit or debit card for payment.
After placing your order, email customerservices@harveynichols.com with your order number.
If you have a physical gift card, please attach clear images of the front and back.
If you have a digital gift card, please attach a copy of it to the email.
In your email, kindly specify the amount of the gift card you’d like to redeem (if you don’t wish to use the full balance).
Once your order has been dispatched, Harvey Nichols will refund the applicable amount to your credit or debit card and manually redeem the gift card.
Harvey Nichols gift cards can be redeemed in all stores in the UK and the Republic of Ireland, our OXO Tower Restaurant, and Bar and Brasserie. Gift cards cannot be redeemed in our international stores. Gift cards can be used to pay for the whole or any part of an in-store purchase or online order. A gift card can be used in an unlimited number of transactions as the cardholder chooses until the balance is fully depleted or the card expires. Each time a purchase is made with a gift card, the transaction receipt will include an updated gift card balance. When redeeming a gift card online, the available balance will be displayed. If your gift card balance is not sufficient to cover the total value of items purchased, the remaining transaction value will need to be settled via any method of payment accepted by Harvey Nichols. Gift cards can be redeemed when placing a telephone/mail order over the telephone with any of our UK stores. Gift Cards can be redeemed in both Pound Sterling and Euros. When redeeming a gift card, points will not be earned through the Rewards by Harvey Nichols Loyalty Program.
