
At Offline Outlets: • Customer comes to Pizza Hut outlet and expresses intent of using Gift Card as payment mode • Selects the products and shares gift card details with cashier • Cashier prepares invoice and selects gift card tender as payment mode • Cashier submits gift card details i.e., Card number, Card PIN and Amount in suggested field • On successful validation and post confirmation from the Customer, Cashier clicks redemption button and the gift card gets redeemed • On successful redemption, total invoice value will get adjusted by redeemed value • In case of the total invoice value goes higher than GC Redeemed value, customers are requested to opt for other mode of payment like credit / debit / wallet or cash for balance payment • On successful payment, bill gets closed
At Online platforms (E-Commerce Portal / M-App) • Customer adds products to cart and proceeds to checkout • Selects Gift Card option on Checkout page • The first 6 digits of gift card will be pre-selected in the field, customer needs to input the balance digits only • Submit pin for validation post entering card details • System validates card details and displays available amount to redeem • Customer clicks on redemption button • On successful redemption, total invoice value gets reduced by Gift Card redeemed value • System displays balance amount (if any) to be paid by customers • Customer pays the balance amount using another accepted mode of payment like Credit Card / Debit Card or wallet • Customer completes the checkout process; transaction gets completed and order gets confirmed
At Offline Outlets: • Customer comes to Pizza Hut outlet and expresses intent of using Gift Card as payment mode • Selects the products and shares gift card details with cashier • Cashier prepares invoice and selects gift card tender as payment mode • Cashier submits gift card details i.e., Card number, Card PIN and Amount in suggested field • On successful validation and post confirmation from the Customer, Cashier clicks redemption button and the gift card gets redeemed • On successful redemption, total invoice value will get adjusted by redeemed value • In case of the total invoice value goes higher than GC Redeemed value, customers are requested to opt for other mode of payment like credit / debit / wallet or cash for balance payment • On successful payment, bill gets closed
At Online platforms (E-Commerce Portal / M-App) • Customer adds products to cart and proceeds to checkout • Selects Gift Card option on Checkout page • The first 6 digits of gift card will be pre-selected in the field, customer needs to input the balance digits only • Submit pin for validation post entering card details • System validates card details and displays available amount to redeem • Customer clicks on redemption button • On successful redemption, total invoice value gets reduced by Gift Card redeemed value • System displays balance amount (if any) to be paid by customers • Customer pays the balance amount using another accepted mode of payment like Credit Card / Debit Card or wallet • Customer completes the checkout process; transaction gets completed and order gets confirmed